Extensive experience with fulfillment processes and FDA Regulatory Compliance standards dates back over 22 years when we began shipping Nutraceuticals to our very own Direct to Consumer, Drop Ship, and Retail Customers. This expertise allows us to offer the care and attention to our customers as a third party logistics fulfillment partner. We continue investing in our foundation to ensure we always provide the highest level of customer service, while maintaining the highest levels of compliance in all areas of our business. The team is comprised of leaders who have learned and grown with our company for a span of almost two decades. We are a dedicated, highly driven, team with the fundamental goal of improving the lives of others through our exceptional product offerings and customer service. 3PL in West Chester, Ohio.
➢ Expert fulfillment and distribution services will ensure that each customer receives accurate, efficient service after the sale. Our flexible infrastructure accommodates a wide level of products, orders, and volumes. Regardless of the level of your business activity, we ensure that products are processed in a timely and accurate manner.
➢ We ship all business days via FedEx, UPS, and USPS from our fulfillment center located in West Chester, Ohio. We can accommodate any service including Economy, Ground, Express, LTL, and FTL.
➢ Tailored fulfillment options are available to meet the specific needs of your business.
FDA Audited and cGMP Compliant Business
» Operations are regularly audited by the FDA.
» Operates under the highest levels of regulatory compliance standards.
» The most recent internal FDA inspection resulted with a positive result and no 483 being issued – meaning that there were no findings, and only minor comments as to where the business operations could be improved.
» FDA Registration Number: 16192521496
» Climate Controlled Facilities. Refrigeration not available.
» Quality Assurance checks performed on every order.
• Unlimited access to XPS Shipping Dashboard
• Address Verification
• Customer History Search
• Shipment Tracking
• Live Shipment Status
• Address Book
• Invoice history for prepaid shipments
• eCommerce Integrations
• BigCommerce, Woo, Shopify, etc.
• Order Batching
• Same day shipping of orders received prior to 1:00 PM EST
• Standard packing slip included with each shipment with customization including your company logo and return address; if required.
• Shipping within the continental United States
• Dedicated Support Specialist for Setup and Continued Support
• Daily Reporting
• Shipped orders
• Tracking information
• Total Daily Shipping Costs
Optional Add-On Services
• Retail Fulfillment
• EDI via SPS Commerce
• Reverse Logistics
• Internal Call Center available for Customer Service needs
• International shipments
• Maintain distribution records for recall purposes, etc.
• Custom Packaging
• Product-specific labeling needs
• Non-standard box sizes
• Special packaging requirements
• Master carton labels
• Marketing Materials
• Design services
• Marketing materials
• Standard product inserts
Shipping Software – XPS SHIP
✓ All shipping activity can be tracked from this site.
✓ Shipping software can be accessed anywhere with login and internet connection.
✓ Orders can be imported and reports exported daily.
✓ Ability to view order status, delivery status, pending web integration orders, postage spend, analytics, etc.
PRICING – Please call for pricing
Cost of freight calculated by each carrier and includes our retail discounts.
Outbound freight to be paid by customer.
Customer shipper number can be used. Handling fees may apply to each order.
To be determined. Fees associated with account creation will vary based on complexity.
• Item setup
• Packing slip requirements
• Shipping software integration
To be determined. Fees associated with Account Management will vary based on complexity and daily time commitment. Daily reporting includes freight costs, inventory counts, order details, tracking numbers and more.
Tape, Stickers, Marketing Materials, Product inserts, etc. Cost varies depending on item, time commitment, quantities, etc.